Cv66 — Terms & Conditions: Complete User Guidelines

By accessing cv66's website or mobile app, you are deemed to have accepted these terms & conditions. It is therefore important to read this document in full before creating an account.

Cv66 is an entertainment-based online gaming and betting platform. Our service should not be treated as a profession or a source of income. Gaming involves the possibility of both winning and losing.

We reserve the right to update these terms at any time. Any changes will be communicated via your registered email or through in-app notifications. Continued use of the service after an update constitutes acceptance of the revised terms.

To open an account with cv66, you must provide accurate and complete information. Registration with false details may result in account closure and forfeiture of any balance at any time.

Each person may hold only one account. Opening multiple accounts is strictly prohibited. You may not create more than one account using the same mobile number, email address, bank account, or device.

• You must provide your full name, mobile number, and date of birth accurately at the time of registration.
• KYC (identity verification) must be completed before your first withdrawal.
• For KYC, you must submit a clear photo of your National ID card or passport.
• It is the member's responsibility to keep their account password confidential.
• Accounts may not be rented out or transferred to another person.
• If suspicious activity is detected, cv66 reserves the right to suspend the account without prior verification.

You must be at least 18 years old to register and participate on cv66. Account registration by anyone under 18 is strictly prohibited. Government-issued ID may be requested at any time to verify age.

If it is established that a member opened an account while under the age of 18, all associated transactions will be voided and any deposited funds will not be returned.

The following rules apply to all deposits and withdrawals on cv66. All transactions are conducted in Bangladeshi Taka (BDT).

• It is recommended that you use the same payment method for withdrawals as the one used for your deposit.
• Withdrawals will not be processed until KYC verification is complete.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
• The daily withdrawal limit is capped at ৳50,000 (higher limits may apply for VIP members).
• Cv66 reserves the right to place a hold on withdrawals and conduct verification if any suspicious activity is detected.

Cv66 offers a variety of bonuses and promotions. Each offer comes with its own terms, which you should read carefully before claiming any bonus.

The welcome bonus is available to new members on their first deposit only. Each individual is eligible for the welcome bonus once.

• Standard bonus wagering requirement: (Bonus + Deposit) × 5x
• The time limit for meeting the wagering requirement is typically 7–30 days.
• Bonuses may be voided if fraudulent betting patterns — such as low-risk arbitrage — are detected.
• Cv66 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Attempting to claim bonuses through multiple accounts will result in all associated accounts being closed.

All bets and games on cv66 are conducted in accordance with international standards. Game outcomes are determined by a certified RNG (Random Number Generator) — with no human intervention.

• Once a bet or game wager is confirmed, it cannot be changed.
• If a game is interrupted mid-session due to a technical issue, cv66 will make a decision following an investigation.
• Cv66 reserves the right to void any bet placed at incorrect odds.
• If a match is cancelled or abandoned in Sports Betting, the bet will be refunded.
• Cv66 is not liable for any disconnection that occurs during live betting.
• If a software error or bug results in an abnormal win, cv66 reserves the right to reclaim that amount.

The following actions are strictly prohibited on cv66. Violations will result in immediate account suspension and may lead to forfeiture of any remaining balance.

• Creating multiple accounts to claim bonus benefits (multi-accounting).
• Using betting software, bots, or any automated systems.
• Deliberately exploiting technical glitches or bugs for personal gain.
• Introducing money from illegal sources or engaging in money laundering through the platform.
• Attempting unauthorized access to another user's account.
• Launching cyberattacks or deploying malware against the platform.
• Behaving rudely toward or threatening any cv66 staff member.
• Colluding with other members in an attempt to cheat.

Cv66 may suspend or permanently close an account under the following circumstances:

• Any proven violation of these terms and conditions.
• Registration using false or fraudulent information.
• Failure to pass age verification.
• Prolonged inactivity (over 12 months) — if a balance exists, a notice will be sent beforehand.
• As required by a court order or competent authority.

Members may close their account at any time. If there is a remaining balance at the time of closure, the standard withdrawal process must be followed before the account is closed.

Cv66 is committed to Responsible Gaming. We want every member to enjoy gaming as a form of entertainment, not as a source of addiction or financial harm.

• Members can set their own daily/weekly/monthly deposit limits.
• A temporary self-exclusion can be activated at any time if needed.
• If signs of addictive behaviour are detected, the cv66 support team will provide assistance.
• Once a permanent self-exclusion is activated, the account cannot be reopened for as long as it remains in effect.

Cv66 takes your personal data seriously. Your information is stored, used, and protected in accordance with our Privacy Policy.

• Your personal information will never be sold to third parties.
• Anonymised data may be analysed to help improve our services.
• Information may be disclosed to relevant authorities to fulfil legal and regulatory obligations.
• Your data is protected with SSL 256-bit encryption.

For more information, visit our Privacy Policy page.

If you have a complaint or dispute, please contact our customer support team in the first instance. All complaints are taken seriously and resolved as promptly as possible.

• An initial response will be provided within 48 hours of receiving a complaint.
• Complex disputes may take up to 14 business days to resolve.
• If you disagree with a decision made by cv66, the matter may be referred to an independent third-party arbitrator.
• A log of every bet and transaction is maintained and will be used in the event of any dispute.

Cv66 reserves the right to amend these terms and conditions, in part or in full, at any time. For significant changes, at least 7 days' notice will be provided.

If you disagree with any updated terms, you have the right to close your account and withdraw your remaining balance. Continued use of the service after any changes will be considered acceptance of the new terms.